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                <td><h3>Submit a Help Desk Request: <a href="http://helpdesk.partners.org/computerhd/issues/newissue.asp?grp=MGHRESEARCH">PHS Research Applications Support Link</a></h3></td>
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                <td><p>Users can submit issues into the Research Applications Group help desk directly by using the form above.  All issues entered generated tickets automatically and route to the proper queue internally for management.</p></td>
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                <td><h3>Email the Help Desk: <a href="mailto:InsightHelpDesk@partners.org">InsightHelpDesk@partners.org</a></h3></td>
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                <td><p>The Research Applications Group help desk can assist you with user permissions, training requests, system issues, requested enhancements and more.  All issues are responded to within 24 hours.</p></td>
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                <td>&nbsp;</td>
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                <td><h3>Call the Help Desk: 617-424-4175</h3></td>
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                <td><p>Users can contact the help desk from the hours of 8 am to 5 pm.  All calls will be responded to within 2 business hours.</p></td>
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                <td>&nbsp;</td>
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                <td><h3>Send us your Feedback: <a href="mailto:SMcNeal@partners.org">SMcNeal@partners.org</a></h3></td>
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                <td><p>Our users are very important to us.  Insight has been built and extended over time based on the direct input of users from across the research community.  All issues that are sent to us are captured into a centralized database by module and reviewed each quarter for prioritization.</p></td>
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